Insinc Insights: Tag: hospitality cleaning supplies NZ

In the hospitality business, perception is everything. Your guests won’t walk in with a checklist, but they’ll instantly form an opinion about your property based on how clean—and how fresh—it feels. Interestingly, what guests think is clean doesn’t always align with what actually is. In this article, we break down what hotel guests notice most about room cleanliness (and what they don’t), based on customer reviews, research, and frontline industry insights.

When a guest walks into a hotel room and inhales that unmistakable "clean hotel smell," it creates an instant impression. It’s not just about fresh air—it’s about trust, hygiene, and professionalism. But what exactly creates that fresh scent in hotel rooms, and how can New Zealand hotels and motels replicate it consistently? Let’s explore the science behind it and how to achieve the same results with commercial products.